Industries · Professional Services

Integrations for professional services firms

Your delivery tool, CRM, time and billing, documents and accounting should work as one. We connect the systems your firm runs on, so data flows and delivery stays visible.

The problem

Delivery, billing and knowledge live apart

Engagements in one system, CRM in another, time and billing separate, documents elsewhere. Reconciling them by hand costs time and blurs the view of delivery and margin.

The systems

The systems we connect

We integrate the systems firms run on, including CRM, delivery and project tools, time and billing, document management, accounting (such as Xero), and e-signature and proposal tools. Off-the-shelf where it fits, custom where it doesn't.

Where it usually connects

Where firms usually need connections

  • CRM and delivery → won engagements flow into delivery automatically

  • Time and billing to accounting → tracked time flows to invoicing and the ledger

  • Delivery and documents → deliverables and knowledge linked to the engagement

  • Proposal and CRM → proposals draw on real deal data

  • Utilisation across systems → resourcing data joined up for a true view

How we facilitate it

How we facilitate it for professional services firms

Every connection gets the right approach. Where a reliable off-the-shelf integration exists, we use it. Where it doesn't, or the logic is more involved, we build a custom integration through the systems' APIs, with proper authentication, error handling and monitoring so it doesn't silently break. We keep your data secure and in your control, deployed per client with Australian data residency.

The bigger picture

Part of a connected system

Connecting your systems is usually the start, not the end. Once data flows, there's work to automate on top of it, and often a role for AI agents to act on what your connected systems now know.

FAQ

Frequently asked questions

Can you connect our delivery and billing systems?

Yes, so tracked time flows to billing and the ledger, and delivery data stays joined up for a true view of margin.

Can you connect our CRM to delivery?

Yes, so won engagements flow into delivery without re-setup.

What if a tool has no native integration?

We build a custom one through its API.

Is it secure?

Yes. Per-client deployment and Australian data residency.

How do we get started?

Show us one task your team currently does by hand. We'll build an AI agent that does it, free, running on your real work for 30 days.

What clients say

Working with Josh was both effective and enjoyable. He helped to create a stream of work in a short amount of time using his knowledge and experience. Josh was quick to respond to questions and guided us through the process one step at a time — we highly recommend his work and expertise.
JessMarketing & Creative

Get started

Show us one task your team does by hand

We'll build an AI agent that does it, free, running on your real work for 30 days. No access to your systems, no cost, and no obligation at the end.

Prefer to talk it through? Book a call.

We'll be in touch quickly. No obligation.